WatchGuard WG018025 warranty/support extension

Your WatchGuard appliance includes an initial subscription to our ground-breaking LiveSecurity Service, which you activate online when you register your product. By activating your subscription, you're covered from day one with a renewable suite of services unmatched by the competition:

Software Updates

Hackers never sleep. That's why your LiveSecurity® Service subscription gives you access to updates and enhancements for your WatchGuard® product. And you're not limited to minor software patches; new software versions are available to active LiveSecurity subscribers throughout the supported life of the product.

LiveSecurity® Technical Support Program

Technical support is available for all WatchGuard LiveSecurity customers as part of our LiveSecurity subscription program. Annual LiveSecurity subscriptions can be purchased from your reseller or our online store.

Security Broadcasts

As the frequency of new attacks and vulnerabilities continues to surge, the task of ensuring that your network is secure becomes even more challenging.

Our Rapid Response Team, a dedicated group of network security experts, monitors the Internet to identify emerging threats, then delivers LiveSecurity Service alerts that tell you specifically what you can do to address each new menace.

By customizing your broadcast preferences, you can fine-tune what kind of advice and alerts the LiveSecurity Service sends you. You can choose to receive security content on any or all of the following topics:

- Virus Alerts
- Security policies and best practices
- Patching network software, and fine-tuning for better performance
- VPN and remote access
- Understanding attack techniques hackers commonly use
- Intrusion Detection Systems and Intrusion Prevention
- Useful management tools and utilities
- Wireless security
- Security concepts for beginners
- Dustin Barnes Mysteries (fictitious but educational security scenarios)

Hardware Warranty

- Advanced Hardware Replacement

One-Year Express Limited Hardware Warranty Extension Program
Extend Your Warranty and Protect Your Investment

The WatchGuard® One-Year Express Limited Hardware Warranty Extension Program safeguards your security solution investment for an additional year, providing the fiscal management, reliability, and convenience benefits of your original warranty:

- A proactive warranty extension allows you to budget for hardware maintenance.
- You can continue to rely on WatchGuard® to help you resolve hardware issues.
- You know exactly who to call if you experience problems with WatchGuard® hardware.

Self-Help Resources

In addition to providing you with direct personal support, your LiveSecurity® Service subscription entitles you to access a variety of on-line tools which are specifically designed to answer many of the more common questions you may have regarding the technical aspects of installing, configuration, and maintaining your WatchGuard® products.