APC WSA3YR25N warranty/support extension

7x24 telephone technical support Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time. Service warranty certificate Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date. Software upgrades Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements. Data Center Operation: Server Access Features & Benefits Manageability Software only KVM Reduce costs by eliminating the need for hardware appliances in the data center. Physical location Provides visibility to exactly where your servers are placed within the data center for an accurate inventory and overview. One-to-many device control View, configure and control multiple vendor’s IT devices through one console for secure and easy server management. Multi-vendor asset support Provides support for multiple types of IT assets and hardware platforms. Availability OS access Connect to the operating system via RDP, SSH and VNC. Secondary out-of-band management Utilizes a secondary access path for reaching affected devices and solve any issues through the alternate business-critical network. Server diagnostics Provides access to server audit logs for analyzing and troubleshooting when the OS is unresponsive. Power cycling Access servers remotely whether they are on or offline for instant control and reboot. Primary in-band management Access both server OS and BMC through the primary network to solve any issues. Access track and trace Track and trace who and when servers have been accessed and controlled through the software KVM. Consol access Remotely control and manage IT devices through software KVM for lights out data center management. BIOS configuration Access BIOS settings and configurations directly from the DCIM software to solve hardware problems preventing a server from booting normally.